Copier repair service

Very good service. Phone call promptly returned and advice feely shared. A local business worth supporting. Printer was fixed.

Good Staff, Good Products, Good Service!

Excellent service, fast response and low prices. Thats a trifeca in my book! Highly recommend...

Mike and the team at Coastal Business Equipment provide first class service and exceptional product knowledge.I have no hesitation in referring any of our clients to them for copier and printer requirements. Highly recommended.

2nd time our business has called them out to repair our printer, they were very prompt to respond and thorough in their repairs. thank you

Excellent service and fast-response times to fixing printer with such a major problem. Highly recommend Theo and Lauren!!!

Dealt with Adam who provided absolutely outstanding service for me - based in Perth and needing an urgent print job done in Karratha. His can do" attitude was a refreshing change

Initial service was a failure, but service person quickly back on site and rectified obvious problem overlooked and printer back in service speedily.

Have had ongoing problems with my new Epson printer and have had to take it to Printcom 3 times. Always called Epson support first before getting the go ahead to take the printer to them. Was always covered by warrenty, but the last visit i had to pay for, and apparently Epson should have gone through troubleshooting procedures with me as it was easily resolved. Feel ripped off by having to pay $80 and feel that there's poor communication between Epson and Printcom, and will be taking the matter further with Epson. I was treated in a condescending manner by staff at printcom for simply following Epsons instructions to take my printer to them. My advice is to check what's covered by warrenty and don't assume your printer company will look after you.

We entered into a managed print service agreement and a VoIP Phone System agreement with QPC, previously we had an extremely expensive printer that was 8 years old and we were experiencing never ending problems, Lisa at QPC was amazing in working with us to find a much cheaper replacement but still have a printer that had no noticeable difference in speed & excellent print quality, with all the modern features like cloud user & print management , cloud monitoring and automatic cartridge re-ordering, this change has most definitely saved a lot of frustration with staff and has saved so much of mine and our EA's time in constantly dealing a broken printer and trying to decipher what error code we have, then waiting days with no printer for a technician. We now seldom need assistance & if we do Jason goes out of his way to ensure all is running smoothly.We had been in discussions with Lisa about converting to a VoIP Phone System, at the time we had a Cisco phone system which was also old and not stable, we were experiencing frequent issues with our phones. Whilst we were still in the deciding phase of whether this is the avenue we wanted to take, as luck would have it, our Cisco system crashed. I called Lisa to let her know of our predicament and within 24hrs we were converted to a VoIP phone system and operational, we are a cancer charity and Lisa & Jason both understand that we have a very tight budget, they explained in detail how the costing of these systems worked and we played out many scenarios on the number of phone lines, pay per call or fixed options. I can honestly say they have our best interests at heart when deciding the most cost effective & best option for us, I now fully understand how the price structure works and at what point we need to add more lines instead of paying for something we don't currently need. We are slowly expanding the system to our other centres with no extra cost at this stage but when it does increase I know exactly what the increase will be. Savings once rolled out to all centres will be significant.Thanks Lisa, Jason and Grace for the great service & genuine support and care you have shown to Solaris Cancer Care.